TERMS OF USE
Terms and Conditions
We welcome you as a user of the services provided via
this website, web-based application and/or mobile application
(the “Application”). We
are providing the services to you, subject to these Terms of Use and the Privacy Policy
(collectively known as the “Terms”).
The Terms, as may be amended from time to time, are
effective from 31 October
2025 and onwards and govern both the online and offline access
to and use of the Application and related services for new and existing users,
as it relates to the intellectual property rights owner of the Application (the
“Licensor”); the Application’s content suppliers; and VERA Innovations (Pty) Ltd with registration number 2024/032224/07 and
its subsidiaries (collectively known as “The
Companies”).
Consent and Agreement
The Terms apply to your use of the
Application and related services. You must read the Terms carefully, and we
recommend that you print and keep a copy for your future reference.
BY ACCESSING,
USING AND/OR BROWSING THE APPLICATION AND RELATED SERVICES:
·
YOU CONSENT TO THE COLLECTION, STORAGE, USE
AND TRANSFER OF YOUR PERSONAL INFORMATION, WHICH
INCLUDES IF APPLICABLE YOUR BIOMETRIC DATA, BY
THE COMPANIES FOR PROCESSING AS DESCRIBED IN THE PRIVACY POLICY; AND
·
YOU FURTHER AGREE THAT YOU HAVE READ,
UNDERSTOOD AND ACCEPT THE TERMS AND CONDITIONS OF THIS TERMS OF USE AND THE PRIVACY POLICY.
We reserve the right to change the
Terms as necessity dictates. Continued use of the Application and related
services implies acceptance of the Terms, as updated from time to time.
Your Personal
Information
As noted above, we are providing the services to you,
subject to the Terms, which include our Privacy Policy. Please read our Privacy Policy.
Registration
You must be
older than 18 years of
age to access and use the Application.
As an
unregistered user you might be able to browse the services offered on the
website. However when you choose to make use of the services offered on the
Application, you will be required to login with your username and password. If
you do not have a username and password you will be required to register on the
Application. Registration requires filling in a short form which will create
login details. Once the registration is complete and you are logged in you will
then be able to make use of the services. To the extent that there are any
charges associated with the use of the services, credit card details might be
required. All first time users of the Application will be verified and
authenticated through a process. The information you provide must be accurate
and complete. You may not impersonate anyone else, choose names that are
offensive or that violate anyone’s rights. If you don’t follow these rules, we
may cancel your account. Every person must register their own account and you
are not entitled to permit anyone other than you to use your account.
By
registering on the Application, you expressly consent to The Companies collecting
the personal information you provide, and to The Companies processing your
personal information as required to provide the services requested. This will
be done in compliance with the Privacy Policy.
Password / Account
Security
You are responsible for maintaining the
confidentiality of your password and account and any activities that occur
under your account. We will assume that anyone using the Application or
transacting through your account is you. The Companies shall not be liable to
any person for any loss or damage which may arise as a result of any failure by
you to protect your password or account.
You hereby indemnify The Companies from any
loss, liability, cost or expense resulting directly or indirectly from any
unauthorised person accessing your account, and waive any right to take action
against The Companies, its directors, employees or affiliates in respect of any
loss, liability, cost or expense resulting directly or indirectly from any
unauthorised person accessing your account, or from any authorised access to
your account.
If you find out that someone has used your
account without your permission, you must report it immediately to: privacy@vera-id.io
Accuracy of content
The Companies have taken all reasonable steps
to ensure that all data described or depicted on the Application and any other
information displayed on the Application is current, complete and accurate.
However content errors may occur. The information displayed on the Application
is provided without any guarantees, conditions or warranty as to its accuracy
or completeness.
To the extent permitted by applicable law, The
Companies disclaim all representations and warranties, express or implied, that
content or information displayed in or on the Application is accurate,
complete, up-to-date and/or does not infringe the rights of any third party.
Data provided by or through The Companies and/or the Application is provided by
users, and not verified or audited by The Companies. The use of these contents
is forbidden in those places where the law does not allow this disclaimer to take
full effect.
The Companies reserve the right to:
·
Modify or withdraw, temporarily or permanently, the Application
(or any part of) with or without notice to you and you confirm that we shall
not be liable to you or any third party for any modification to or withdrawal
of the Application; and/or
·
Change the Terms from time to time, and your continued
use of the Application (or any part thereof) following such change shall be
deemed to be your acceptance of such change. It is your responsibility to check
regularly to determine whether the Terms have been changed. If you do not agree
to any change to the Terms then you must immediately stop using the Application;
and/or
·
Change the services from time to time.
We will use our reasonable endeavours to
maintain the Application. You will not be eligible for any compensation because
you cannot use any part of the Application or because of a failure, suspension
or withdrawal of all or part of the Application due to circumstances beyond our
control.
Copyright and
Intellectual Property Rights
Copyright and all intellectual property
rights in relation to the Application, including in all materials, texts, source
code, drawings, graphics, icons and any data made available on the Application
(collectively “materials”) are owned by the intellectual property rights owner
of the Application (the “Licensor”) and is licensed to VERA Innovations through
a licensing agreement between the Licensor, its content suppliers and VERA
Innovations and therefore protected by international intellectual property
laws. Accordingly, any unauthorised copying, reproduction, reverse engineering,
retransmission, distribution, dissemination, sale, publication, broadcast or
other circulation or exploitation of such material or any component thereof
will constitute an infringement of such copyright and other intellectual
property rights. You may only use the materials or any component thereof for
your information purposes when access thereto is permitted by the Licensor. The
trademarks, names, logos and service marks (collectively “trademarks”)
displayed on the Application are registered and unregistered trademarks of The
Companies, as the case may be. Nothing contained on the Application should be
taken as granting any licence or right to use any trademark without the prior
written permission of The Companies.
We grant you a limited license to access the Application
and its related services, which is non- exclusive and non-transferrable. This
license does not permit any of the following:
·
Resale or commercial use of the Application or its
contents or its related services;
·
Collection and use of any product listings, descriptions,
or prices;
·
Collection and use of the content for any use other your
own personal use;
·
Derivative use of the Application or its contents or its
related services; any downloading or copying of account information for the
benefit of another merchant; or
·
Any use of data mining, robots, or similar data gathering
and extraction tools.
Links to other
websites
External links may be provided as part of our
service and for your convenience, but they are beyond the control of The
Companies and no representation is made by The Companies as to their content,
source or any risks that you may incur through linking to the other website.
Use or reliance on any external links provided is at your own risk and we
accept no liability in respect of such use. When visiting external links you
must refer to the external terms and conditions of use.
You may not link to the Application, in any
manner, or frame any content of the Application in any other manner or
otherwise use the content without the express prior written permission of The
Companies.
Use of the Application
You are not entitled to permit anyone other than you to
use your account. Only you and The Companies shall be entitled to enforce the Terms. No third party
shall be entitled to enforce any of the Terms.
The Companies shall not be liable to you or any third party for any
loss or damage of whatsoever nature in the event that you make use of the
services offered through the Application. You hereby indemnify The Companies from any loss, liability, cost or expense
resulting directly or indirectly from your use of the Application and/or
services available thereto, and waive any right to take action against The Companies in respect of any loss, liability, cost or
expense resulting directly or indirectly from your use of the Application
and/or services available thereto.
By accessing and using the Application, you warrant and
represent to The Companies that you are legally entitled to do so and to
provide the data required. You further warrant that all the details you have
given are true and complete and that you are legally capable of concluding this
transaction.
If you are younger than 18 years of age, you warrant that
you have the consent of your parent or legal guardian to enter into this
agreement with The Companies or that you have obtained legal status in another
manner.
'Deep-linking', 'embedding' or using analogous technology
is strictly prohibited. Unauthorized use of the Application and/or the
materials contained on the Application may violate applicable copyright,
trademark or other intellectual property laws or other laws.
We may in our sole discretion at any time suspend or
terminate your participation through the Application and/or the operation of
the Application without prior notice to you and without the need to give you
reasons for such termination. We will not be liable to you or any third party
for doing so.
You agree and warrant not to:
·
Access or attempt to access any part of the Application
by any means other than through the interface provided by us;
·
Engage in any activity that interferes with,
or disrupts, the Application or the servers and networks that host the Application;
·
Use data mining, robots, screen scraping or
similar data gathering and extraction tools on the Application;
·
Copy, reproduce, republish, upload, post,
transmit or distribute and information in, from or connected to the Application
or its services;
·
Frame or utilise framing techniques to
enclose any trade mark, logo, or other proprietary information (including
images, text, page layout, or form) belonging to The Companies and its
affiliates without our prior written consent.
·
Attempt to circumvent, disable or interfere
with the security related features of the Application or features that prevent
or restrict use of copying any content or enforce limitations on the use of the
Application or content therein.
You agree to comply with all applicable laws,
statutes, ordinances and regulations pertaining to your access to and/or use of
the Application, the services, and/or use of your customer profile, or any part
of these, and/or your posting of content and material (including text, files,
images and photographs).
You may not yourself or through a third party
–
·
Use the Application for harmful, unlawful or
illegal purposes, including, without limitation to:
o Impersonate
any other person or use a false or unauthorised name so as to create a false
identity and/or e-mail address or to misrepresent the origin or identity of any
communications;
o Collect,
harvest or otherwise obtain Personal Information, (including personal
information as defined in POPI and Personal Data as defined in GDPR), relating
to other users;
o Create,
store and/or send unsolicited commercial communications; or conduct any
fraudulent activity including any "pyramid scheme", "ponzi scheme" or "chain letter".
·
Use
any customer profile in a manner so as to advertise or promote your or any
third party’s products or services and/or impersonate another person;
·
Copy
(other than for backup, archival or disaster recovery purposes), reproduce,
translate, adapt, vary, modify, distribute, lease, license, sub-license,
encumber or in any other way deal with any portion of the Application for any
reason and in any manner, unless it is consistent with the intent and purpose
of these Terms;
·
Decompile,
disassemble or reverse engineer any portion of the Application;
·
Collect service listings, descriptions or other
information displayed on the Application;
·
Write and/or develop any derivative of the Application or
any other software program based on the Application;
·
Adapt, modify or enhance the Application. In the event of
a user effecting any adaptation(s), modification(s) or enhancement(s) to the Application
in breach of this clause, such adaptation(s), modification(s) and
enhancement(s) hereby vest exclusively in us and you hereby assign all rights
in and to, and waive any and all moral rights in and to, such adaptation(s),
modification(s) and enhancement(s), which assignment we accept;
·
Without our prior written consent, provide, disclose,
divulge or make available to or permit the use of or give access to the Application
by persons other than you;
·
Remove any identification, trade mark, copyright or other
notices from the Application and/or any personalised item, it being
specifically recorded, acknowledged and agreed that trademarks proprietary to
or licensed to us will automatically be incorporated in all customer profiles;
·
Establish a hyperlink, frame, metatag or similar
reference, whether electronically or otherwise (collectively
"linking"), to the Application or any subsidiary pages;
·
Use the Application and/or any personalised item to
transfer files that contain viruses, Trojans, bombs, time-locks, phishing
programmes or other harmful programmes; and/or penetrate or attempt to
penetrate the Application’s security measures.
Security
We implement generally accepted standards of
technology and operational security in order to protect personal information
from loss, misuse, alteration or destruction. Unfortunately, the transmission
of information via the internet is not always completely secure. Please be
advised, however, that we cannot fully eliminate security risks associated with
the storage and transmission of personal information and any submission of
personal information is at your own risk.
Warranties
THE
COMPANIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR
IMPLIED, AS TO THE OPERATION OF THE APPLICATION OR THE INFORMATION, CONTENT,
MATERIALS, AND/ OR PRODUCTS AND SERVICES INCLUDED ON THE APPLICATION. YOU
EXPRESSLY AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE RISK.
TO THE
FULL EXTENT PERMISSIBLE BY APPLICABLE LAW WE DISCLAIM ALL WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT
THE APPLICATION, ITS SERVERS, OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR
OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE IN ANY WAY FOR ANY DAMAGES OF
ANY KIND ARISING FROM THE USE OF THE APPLICATION AND FORUMS, INCLUDING, BUT NOT
LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
NEITHER
THE COMPANIES, NOR ITS DIRECTORS, EMPLOYEES, OFFICERS, SUPPLIERS, SERVICE
PROVIDERS OR SUBSIDIARIES, MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND
(INCLUDING BUT NOT LIMITED TO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES,
AS TO THE OPERATION OF THE APPLICATION OR THE INFORMATION, CONTENT, MATERIALS,
OR PRODUCTS INCLUDED ON THE APPLICATION). YOU EXPRESSLY AGREE THAT YOUR USE OF
THE APPLICATION IS AT YOUR SOLE RISK.
IN NO
EVENT SHALL, THE COMPANIES’ DIRECTORS, EMPLOYEES, OFFICERS, SERVICE PROVIDERS
OR SUBSIDIARIES BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE APPLICATION,
OUR SERVICES OR THE TERMS AND CONDITIONS (HOWSOEVER ARISING, INCLUDING BUT NOT
LIMITED TO NEGLIGENCE).
Indemnity
IN
ADDITION TO ANY OTHER INDEMNITIES PROVIDED IN THESE TERMS, YOU HEREBY
UNCONDITIONALLY AND IRREVOCABLY INDEMNIFY THE COMPANIES, ITS AFFILIATED
COMPANIES, OFFICERS, AGENTS, DIRECTORS AND EMPLOYEES AND AGREE TO HOLD US FREE
FROM ALL LOSS, DAMAGES, CLAIMS AND/OR COSTS, OF WHATSOEVER NATURE SUFFERED OR
INCURRED BY US OR INSTITUTED AGAINST US FOR INFRINGEMENT OF ANY RIGHT, WHETHER
THE CLAIM OR ACTION ARISES FROM DELICT OR CONTRACT, OR ANY INFRINGEMENT OF
WHATSOEVER NATURE, ARISING OUT OF OR PURSUANT TO THE EXERCISE BY YOU OF YOUR
RIGHTS OR THE FULFILMENT OR BREACH BY YOU OF ANY OF YOU OBLIGATIONS UNDER THESE
TERMS OR ANY OTHER REQUIREMENTS THAT WE MAY IMPOSE FROM TIME TO TIME,
INCLUDING, WITHOUT LIMITATION, ALL LOSS, DAMAGES, CLAIMS AND/OR COSTS SUFFERED
OR INCURRED BY US OR INSTITUTED AGAINST US AS A DIRECT OR INDIRECT RESULT OF
YOUR USE OF THE APPLICATION, AND SUCH INDEMNITY SHALL EXTEND TO THE REASONABLE
COSTS THAT MAY BE INCURRED BY THE COMPANIES IN DEFENDING ANY ACTION INSTITUTED
AGAINST THE COMPANIES.
YOUR
USE OF THE APPLICATION, THE SERVICES AND/OR YOUR CUSTOMER PROFILE IS ENTIRELY
AT YOUR OWN RISK AND YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING
FROM THE USE THEREOF. THE COMPANIES DO NOT ACCEPT LIABILITY THAT MAY ARISE IN
CONNECTION WITH THE UPLOADING, REPRODUCTION, DISPLAY, USE, DISTRIBUTION OR
SHARING BY YOU OF YOUR CUSTOMER PROFILE.
THE
COMPANIES, ITS AFFILIATES, SHAREHOLDERS, DIRECTORS, AGENTS, CONSULTANTS OR
EMPLOYEES SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT
LIMITATION ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES, HOWSOEVER ARISING (WHETHER IN AN ACTION ARISING OUT OF CONTRACT,
STATUTE, DELICT OR OTHERWISE) RELATED TO THE ACCESS TO AND/OR USE OF, OR THE
INABILITY TO ACCESS OR USE, THE APPLICATION, ANY PERSONALISED ITEM AND/OR ANY
LINKED APPLICATION, THE CONTENT THEREOF, ANY FUNCTIONALITY THEREOF OR
INFORMATION CONTAINED THEREIN, EVEN IF WE KNOW OR SHOULD REASONABLY HAVE KNOWN
OR ARE EXPRESSLY ADVISED THEREOF.
Address for Service
The address for service for all purposes
relating to these Terms including the giving of any notice, the payment of any
sum, the serving of any process, is the physical address set out above. The
Companies shall be entitled from time to time, by giving notice to you, to vary
its physical address for service to any other physical address. The Companies
shall be entitled to vary its address for service by notice on the Application,
and accordingly you undertake to ensure you have the correct service address.
Entire Agreement
The Terms set out the entire agreement
between you and us related to the subject matter hereof, and supersedes any and
all prior terms, conditions, warranties and/or representations to the fullest
extent permitted by law.
Other legal notices
The Companies shall be entitled to make use
of all the data you provide for purposes of providing the services offered
through the Application. The Companies shall be entitled to cede, assign and
delegate all or any of its rights and obligations in terms of these Terms. All
provisions of the Terms are, irrespective of the manner in which they have been
grouped together or linked grammatically, severable from each other. Any
provision of these Terms which is or becomes unenforceable in any jurisdiction,
whether due to voidness, invalidity, illegality, unlawfulness or for any reason
whatsoever, shall, in such jurisdiction only and only to the extent that it is
so unenforceable, be excluded from the agreement between us and the remaining
provisions of these Terms shall remain in full force and effect.
Should The Companies be prevented from
fulfilling any of its obligations to you as a result of any event outside the
control of The Companies, then those obligations shall be deemed to have been
suspended to the extent that, and for as long as, The Companies is so prevented
from fulfilling them and your corresponding obligations shall be suspended to
the corresponding event. In the event that such event continues for more than
14 (fourteen) days after it has first occurred, then The Companies shall be
entitled (but not obliged) to terminate all of its rights and obligations in
terms of or arising out of these Terms by giving notice to you. An event
outside of the control of The Companies shall mean any event or circumstance
whatsoever which is not within the reasonable control of The Companies
including, but not limited to, vis major, casus fortuitous, any act of God,
strike, theft, riots, explosion, insurrection or other similar disorder, war
(whether declared or not) or military operations, the downtime of any external
telecommunications line, power failure, international restrictions, any
requirement or any international authority, any requirement of any government
or other competent local authority, any court order, export control or shortage
or transport facilities.
These Terms shall be governed by and
construed in accordance with the laws of the Republic of South Africa without
giving effect to any principles of conflict of law. You hereby consent to
exclusive jurisdiction of the High Court of South Africa in respect of any
disputes arising in connection with the services referred to herein, or the
Terms or any matter related to or in connection therewith.
For purposes of calculating any time periods,
GMT +2 shall apply.
Disclosures required
in terms of section 43 of the Electronic Communications and Transactions Act 25
of 2002
Full name: VERA Innovations (Pty) Ltd
Registration number: 2024/032224/07
Country of incorporation: Republic of South Africa
Physical address for receipt of service: 45 Canterbury Drive, Bishopscourt, 7708,
Western Cape, South Africa
Website URL: https://www.vera-id.io/
Email address: privacy@vera-id.io
Licensor: Contactable Proprietary
Limited with Registration Number: 2012/154640/07
© 2026
The Companies - All Rights Reserved.